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Sierra Wireless

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    Enable Netgear frequency band selection using software

How to enable Netgear and Sierra Wireless frequency band selection using DC-unlocker software

This guide applies to Netgear Nighthawk and Sierra Wireless routers when performing frequency band unlock.

Preparation and set up.

Before proceeding make sure that:
  • You device is connected and turned on with no sim inside
  • Your mobile device is enabled in Network Connections
  • Device is not connected to the internet
  • All necessary drivers are installed
  • Connection software / WebUI / Dashboard (if there is one) is installed but not running

  1. Open device manager on your PC and make sure device appears there under Network adapters or Modems and Ports sections. If you see your device with an exclamation mark - it is connected but drivers are not installed. If you don't see your mobile device at all it means it is not connected.
    You will only be able to unlock if the device is visible and installed in Device manager.

    Note! If you are also using IMEI repair service along with Band change you must first run IMEI repair, then Band change.

    modem dc unlocker step 1

  2. Enter login details [1] that you received from us.
  3. Click on "Check login" button [2] to verify successful connection between your PC and our server and to check the number of credits available [3]
    If you are getting error 62 or other connection error make sure that firewall and antivirus on your PC is disabled. Also change adapter binding settings.

    In case of error "Network adapters has same IP subnet! Please change network card or router IP address to different subnet."
    Go to Control Panel > Network Connections > Right click on your modem connection > Properties > Internet protocol (TCP/IP v4) > Properties

    and set these values
    IP: 192.168.X.1
    (where X is a number different from active devices's IP address) Subnet mask:

    modem dc unlocker step 2

  4. Follow instructions on the output screen and connect your modem to the PC.
  5. Select phone [4] and "Auto detect" for model [5] and click "Search" [6]. This will verify that you have connection between software and your modem/router
    If your device is not detected see adapter binding settings or make sure that the steps above have been followed correctly

  6. After the modem has been successfully detected you can proceed to unlocking [7]

Enable Frequency Band selection.

  1. Access your Netgear dashboard and check curently available bands

    change frequency bands netgear - step 1

  2. Open Advanced tab, click "Edit band list" button

    change frequency bands netgear - step 2

  3. In the new window press "Read bands from router"

    change frequency bands netgear - step 3

  4. Available bands will be displayed on the left hand side. Frequency bands that you currently have on you router will be shown in the righ pane of the window

    change frequency bands netgear - step 4

  5. To add a band press button with "+" sign

    change frequency bands netgear - step 5

  6. You can assign the name to your frequency band

    change frequency bands netgear - step 6

  7. Now you can add your custom bands to the newly assigned menu. To do so select bands on the left, then on the left select menu item to which you wwill be assigning those bands. Press an icon of "Right arrow" to assign.

    change frequency bands netgear - step 7

  8. Press "Update" when finished

    change frequency bands netgear - step 7

  9. To verify if the frequency bands were succesfully added to your router go back to Web UI and check the band list

    change frequency bands netgear - step 8

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